Delivery & Order Tracking
As much as we’d love to, we are not yet at the stage where we can implement integrated automatic tracking updates. If you have any concerns at all just email us for tracking details and updates and we’ll let you know where your parcel is on its journey. Simply reply to your order confirmation email and we’ll get back to you as soon as possible.
Delivery to major hubs takes 3 – 4 working days (it can be shorter on physically small parcels that we send with Aramex) and delivery to outlying areas takes 4 – 6 working days. If your order hasn’t arrived in the specified time frame, please get in touch and we will take it up with the couriers. Please note: If your order is placed after 12 pm on a Friday it will only leave our warehouse on the following Monday.